Answers that make your visit easier to plan
Information about booking, branches, results, and off-site visits. Contact the clinic directly for questions about specific symptoms.
Do I need an appointment?
All branches welcome both walk-ins and scheduled visits. Booking ahead can reduce waiting time, especially for services that require equipment preparation or a specific clinician.
Do you see tourists and patients with international insurance?
Yes. Please bring your passport, insurance details, and any previous medical records. The clinic can provide medical documents within the scope of the service delivered.
Which branch should I choose?
Laguna is convenient for Cherngtalay and Bang Tao, Phuket Town serves the central urban area, and Circle Clock Tower is close to the Old Town. Call us if you would like help choosing.
How long do laboratory results take?
Timing depends on the test. Some results may be available the same day, while specialised tests can take several days. The team will give you an estimate before collection.
Can a doctor visit my hotel or accommodation?
Doctor-on-call visits are available within the service area, subject to symptoms, location, and team availability. Emergency warning signs will be directed to hospital care.
How should I contact the clinic for an urgent concern?
Call 096-696-2449 for initial guidance. For chest pain, severe breathing difficulty, unconsciousness, major bleeding, or sudden neurological symptoms, call Thailand emergency medical services on 1669.